verifyResponse(hesk_getClientIP(), hesk_POST("g-recaptcha-response") );
}
if ($resp != null && $resp->success)
{
$_SESSION['img_verified']=true;
}
else
{
$hesk_error_buffer['mysecnum']=$hesklang['recaptcha_error'];
}
}
// Using PHP generated image
else
{
$mysecnum = intval( hesk_POST('mysecnum', 0) );
if ( empty($mysecnum) )
{
$hesk_error_buffer['mysecnum']=$hesklang['sec_miss'];
}
else
{
require(HESK_PATH . 'inc/secimg.inc.php');
$sc = new PJ_SecurityImage($hesk_settings['secimg_sum']);
if ( isset($_SESSION['checksum']) && $sc->checkCode($mysecnum, $_SESSION['checksum']) )
{
$_SESSION['img_verified']=true;
}
else
{
$hesk_error_buffer['mysecnum']=$hesklang['sec_wrng'];
}
}
}
}
$tmpvar['name'] = hesk_input( hesk_POST('name') ) or $hesk_error_buffer['name']=$hesklang['enter_your_name'];
$email_available = true;
if ($hesk_settings['require_email'])
{
$tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0) or $hesk_error_buffer['email']=$hesklang['enter_valid_email'];
}
else
{
$tmpvar['email'] = hesk_validateEmail( hesk_POST('email'), 'ERR', 0);
// Not required, but must be valid if it is entered
if ($tmpvar['email'] == '')
{
$email_available = false;
if (strlen(hesk_POST('email')))
{
$hesk_error_buffer['email'] = $hesklang['not_valid_email'];
}
// No need to confirm the email
$hesk_settings['confirm_email'] = 0;
$_POST['email2'] = '';
$_SESSION['c_email'] = '';
$_SESSION['c_email2'] = '';
}
}
if ($hesk_settings['confirm_email'])
{
$tmpvar['email2'] = hesk_validateEmail( hesk_POST('email2'), 'ERR', 0) or $hesk_error_buffer['email2']=$hesklang['confemail2'];
// Anything entered as email confirmation?
if ($tmpvar['email2'] != '')
{
// Do we have multiple emails?
if ($hesk_settings['multi_eml'] && count( array_diff( explode(',', strtolower($tmpvar['email']) ), explode(',', strtolower($tmpvar['email2']) ) ) ) == 0)
{
$_SESSION['c_email2'] = hesk_POST('email2');
}
// Single email address match
elseif ( ! $hesk_settings['multi_eml'] && strtolower($tmpvar['email']) == strtolower($tmpvar['email2']) )
{
$_SESSION['c_email2'] = hesk_POST('email2');
}
else
{
// Invalid match
$tmpvar['email2'] = '';
$_POST['email2'] = '';
$_SESSION['c_email2'] = '';
$_SESSION['isnotice'][] = 'email';
$hesk_error_buffer['email2']=$hesklang['confemaile'];
}
}
else
{
$_SESSION['c_email2'] = hesk_POST('email2');
}
}
$tmpvar['category'] = intval( hesk_POST('category') ) or $hesk_error_buffer['category']=$hesklang['sel_app_cat'];
// Do we have a default due date?
$default_due_date_info = hesk_getCategoryDueDateInfo($tmpvar['category']);
if ($default_due_date_info !== null) {
$current_date = new DateTime('today midnight');
$current_date->add(DateInterval::createFromDateString("+{$default_due_date_info['amount']} {$default_due_date_info['unit']}s"));
$tmpvar['due_date'] = hesk_datepicker_format_date($current_date->getTimestamp());
}
// Do we allow customer to select priority?
if ($hesk_settings['cust_urgency'])
{
$valid_priorities = array(
'high' => 1,
'medium' => 2,
'low' => 3
);
$tmpvar['priority'] = hesk_POST('priority');
// 0 is an invalid option, so we'll set it to that to let the if block below process normally
$tmpvar['priority'] = key_exists($tmpvar['priority'], $valid_priorities) ?
$valid_priorities[$tmpvar['priority']] :
0;
// We don't allow customers select "Critical". If priority is not valid set it to "low".
if ($tmpvar['priority'] < 1 || $tmpvar['priority'] > 3)
{
// If we are showing "Click to select" priority needs to be selected
if ($hesk_settings['select_pri'])
{
$tmpvar['priority'] = -1;
$hesk_error_buffer['priority'] = $hesklang['select_priority'];
}
else
{
$tmpvar['priority'] = 3;
}
}
}
// Priority will be selected based on the category selected
else
{
$res = hesk_dbQuery("SELECT `priority` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `id`=".intval($tmpvar['category']));
if ( hesk_dbNumRows($res) == 1 )
{
$tmpvar['priority'] = intval( hesk_dbResult($res) );
}
else
{
$tmpvar['priority'] = 3;
}
}
if ($hesk_settings['require_subject'] == -1)
{
$tmpvar['subject'] = '';
}
else
{
$tmpvar['subject'] = hesk_input( hesk_POST('subject') );
if ($hesk_settings['require_subject'] == 1 && $tmpvar['subject'] == '')
{
$hesk_error_buffer['subject'] = $hesklang['enter_ticket_subject'];
}
}
if ($hesk_settings['require_message'] == -1)
{
$tmpvar['message'] = '';
}
else
{
$tmpvar['message'] = hesk_input( hesk_POST('message') );
if ($hesk_settings['require_message'] == 1 && $tmpvar['message'] == '')
{
$hesk_error_buffer['message'] = $hesklang['enter_message'];
}
}
// Is category a valid choice?
if ($tmpvar['category'])
{
hesk_verifyCategory();
// Is auto-assign of tickets disabled in this category?
if ( empty($hesk_settings['category_data'][$tmpvar['category']]['autoassign']) )
{
$hesk_settings['autoassign'] = false;
}
}
// Custom fields
foreach ($hesk_settings['custom_fields'] as $k=>$v)
{
if ($v['use']==1 && hesk_is_custom_field_in_category($k, $tmpvar['category']) )
{
if ($v['type'] == 'checkbox')
{
$tmpvar[$k]='';
if (isset($_POST[$k]) && is_array($_POST[$k]))
{
foreach ($_POST[$k] as $myCB)
{
$tmpvar[$k] .= ( is_array($myCB) ? '' : hesk_input($myCB) ) . '
';;
}
$tmpvar[$k]=substr($tmpvar[$k],0,-6);
}
else
{
if ($v['req'])
{
$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
}
$_POST[$k] = '';
}
$_SESSION["c_$k"]=hesk_POST_array($k);
}
elseif ($v['type'] == 'date')
{
$tmpvar[$k] = hesk_POST($k);
$_SESSION["c_$k"] = '';
if ($date = hesk_datepicker_get_date($tmpvar[$k], false, 'UTC'))
{
$_SESSION["c_$k"] = $tmpvar[$k];
$date->setTime(0, 0);
$dmin = strlen($v['value']['dmin']) ? new DateTime($v['value']['dmin'] . ' t00:00:00 UTC') : false;
$dmax = strlen($v['value']['dmax']) ? new DateTime($v['value']['dmax'] . ' t00:00:00 UTC') : false;
if ($dmin && $dmin->format('Y-m-d') > $date->format('Y-m-d'))
{
$hesk_error_buffer[$k] = sprintf($hesklang['d_emin'], $v['name'], hesk_translate_date_string($dmin->format($hesk_settings['format_datepicker_php'])));
}
elseif ($dmax && $dmax->format('Y-m-d') < $date->format('Y-m-d'))
{
$hesk_error_buffer[$k] = sprintf($hesklang['d_emax'], $v['name'], hesk_translate_date_string($dmax->format($hesk_settings['format_datepicker_php'])));
}
else
{
$tmpvar[$k] = $date->getTimestamp();
}
}
else
{
if ($v['req'])
{
$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
}
}
}
elseif ($v['type'] == 'email')
{
$tmp = $hesk_settings['multi_eml'];
$hesk_settings['multi_eml'] = $v['value']['multiple'];
$tmpvar[$k] = hesk_validateEmail( hesk_POST($k), 'ERR', 0);
$hesk_settings['multi_eml'] = $tmp;
if ($tmpvar[$k] != '')
{
$_SESSION["c_$k"] = hesk_input($tmpvar[$k]);
}
else
{
$_SESSION["c_$k"] = '';
if ($v['req'])
{
$hesk_error_buffer[$k] = $v['value']['multiple'] ? sprintf($hesklang['cf_noem'], $v['name']) : sprintf($hesklang['cf_noe'], $v['name']);
}
}
}
elseif ($v['req'])
{
$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
if ($tmpvar[$k] == '')
{
$hesk_error_buffer[$k]=$hesklang['fill_all'].': '.$v['name'];
}
$_SESSION["c_$k"]=hesk_POST($k);
}
else
{
$tmpvar[$k]=hesk_makeURL(nl2br(hesk_input( hesk_POST($k) )));
$_SESSION["c_$k"]=hesk_POST($k);
}
}
else
{
$tmpvar[$k] = '';
}
}
// Check bans
if ($email_available && ! isset($hesk_error_buffer['email']) && hesk_isBannedEmail($tmpvar['email']) || hesk_isBannedIP(hesk_getClientIP()) )
{
hesk_error($hesklang['baned_e']);
}
// Check maximum open tickets limit
$below_limit = true;
if ($email_available && $hesk_settings['max_open'] && ! isset($hesk_error_buffer['email']) )
{
$res = hesk_dbQuery("SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE `status` IN ('0', '1', '2', '4', '5') AND " . hesk_dbFormatEmail($tmpvar['email']));
$num = hesk_dbResult($res);
if ($num >= $hesk_settings['max_open'])
{
$hesk_error_buffer = array( 'max_open' => sprintf($hesklang['maxopen'], $num, $hesk_settings['max_open']) );
$below_limit = false;
}
}
// If we reached max tickets let's save some resources
$use_legacy_attachments = hesk_POST('use-legacy-attachments', 0);
if ($below_limit)
{
// Generate tracking ID
$tmpvar['trackid'] = hesk_createID();
// Attachments
if ($hesk_settings['attachments']['use'])
{
require_once(HESK_PATH . 'inc/attachments.inc.php');
$attachments = array();
$trackingID = $tmpvar['trackid'];
if ($use_legacy_attachments) {
// The user went to the fallback file upload system.
for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++) {
$att = hesk_uploadFile($i);
if ($att !== false && !empty($att)) {
$attachments[$i] = $att;
}
}
} else {
// The user used the new drag-and-drop system.
$temp_attachment_names = hesk_POST_array('attachments');
foreach ($temp_attachment_names as $temp_attachment_name) {
$temp_attachment = hesk_getTemporaryAttachment($temp_attachment_name);
if ($temp_attachment !== null) {
$attachments[] = $temp_attachment;
}
}
}
}
$tmpvar['attachments'] = '';
}
// If we have any errors lets store info in session to avoid re-typing everything
if (count($hesk_error_buffer))
{
$_SESSION['iserror'] = array_keys($hesk_error_buffer);
$_SESSION['c_name'] = hesk_POST('name');
$_SESSION['c_email'] = hesk_POST('email');
$_SESSION['c_priority'] = hesk_POST('priority');
$_SESSION['c_subject'] = hesk_POST('subject');
$_SESSION['c_message'] = hesk_POST('message');
$tmp = '';
foreach ($hesk_error_buffer as $error)
{
$tmp .= "