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return null!==this.settings.maxItems&&this.items.length>=this.settings.maxItems},updateOriginalInput:function(a){var b,c,d,e,f=this;if(a=a||{},1===f.tagType){for(d=[],b=0,c=f.items.length;b'+l(e)+"");d.length||this.$input.attr("multiple")||d.push(''),f.$input.html(d.join(""))}else f.$input.val(f.getValue()),f.$input.attr("value",f.$input.val());f.isSetup&&(a.silent||f.trigger("change",f.$input.val()))},updatePlaceholder:function(){if(this.settings.placeholder){var a=this.$control_input;this.items.length?a.removeAttr("placeholder"):a.attr("placeholder",this.settings.placeholder),a.triggerHandler("update",{force:!0})}},open:function(){var a=this;a.isLocked||a.isOpen||"multi"===a.settings.mode&&a.isFull()||(a.focus(),a.isOpen=!0,a.refreshState(),a.$dropdown.css({visibility:"hidden",display:"block"}),a.positionDropdown(),a.$dropdown.css({visibility:"visible"}),a.trigger("dropdown_open",a.$dropdown))},close:function(){var a=this,b=a.isOpen;"single"===a.settings.mode&&a.items.length&&(a.hideInput(),a.isBlurring||a.$control_input.blur()),a.isOpen=!1,a.$dropdown.hide(),a.setActiveOption(null),a.refreshState(),b&&a.trigger("dropdown_close",a.$dropdown)},positionDropdown:function(){var a=this.$control,b="body"===this.settings.dropdownParent?a.offset():a.position();b.top+=a.outerHeight(!0),this.$dropdown.css({width:a[0].getBoundingClientRect().width,top:b.top,left:b.left})},clear:function(a){var b=this;b.items.length&&(b.$control.children(":not(input)").remove(),b.items=[],b.lastQuery=null,b.setCaret(0),b.setActiveItem(null),b.updatePlaceholder(),b.updateOriginalInput({silent:a}),b.refreshState(),b.showInput(),b.trigger("clear"))},insertAtCaret:function(a){var b=Math.min(this.caretPos,this.items.length),c=a[0],d=this.buffer||this.$control[0];0===b?d.insertBefore(c,d.firstChild):d.insertBefore(c,d.childNodes[b]),this.setCaret(b+1)},deleteSelection:function(b){var c,d,e,f,g,h,i,j,k,l=this;if(e=b&&8===b.keyCode?-1:1,f=r(l.$control_input[0]),l.$activeOption&&!l.settings.hideSelected&&(i=l.getAdjacentOption(l.$activeOption,-1).attr("data-value")),g=[],l.$activeItems.length){for(k=l.$control.children(".active:"+(e>0?"last":"first")),h=l.$control.children(":not(input)").index(k),e>0&&h++,c=0,d=l.$activeItems.length;c0&&f.start===l.$control_input.val().length&&g.push(l.items[l.caretPos]));if(!g.length||"function"==typeof l.settings.onDelete&&!1===l.settings.onDelete.apply(l,[g]))return!1;for(void 0!==h&&l.setCaret(h);g.length;)l.removeItem(g.pop());return l.showInput(),l.positionDropdown(),l.refreshOptions(!0),i&&(j=l.getOption(i),j.length&&l.setActiveOption(j)),!0},advanceSelection:function(a,b){var c,d,e,f,g,h=this;0!==a&&(h.rtl&&(a*=-1),c=a>0?"last":"first",d=r(h.$control_input[0]),h.isFocused&&!h.isInputHidden?(f=h.$control_input.val().length,(a<0?0===d.start&&0===d.length:d.start===f)&&!f&&h.advanceCaret(a,b)):(g=h.$control.children(".active:"+c),g.length&&(e=h.$control.children(":not(input)").index(g),h.setActiveItem(null),h.setCaret(a>0?e+1:e))))},advanceCaret:function(a,b){var c,d,e=this;0!==a&&(c=a>0?"next":"prev",e.isShiftDown?(d=e.$control_input[c](),d.length&&(e.hideInput(),e.setActiveItem(d),b&&b.preventDefault())):e.setCaret(e.caretPos+a))},setCaret:function(b){var c=this;if(b="single"===c.settings.mode?c.items.length:Math.max(0,Math.min(c.items.length,b)),!c.isPending){var d,e,f,g;for(f=c.$control.children(":not(input)"),d=0,e=f.length;d'}},b),c.setup=function(){var d=c.setup;return function(){d.apply(c,arguments),c.$dropdown_header=a(b.html(b)),c.$dropdown.prepend(c.$dropdown_header)}}()}),w.define("optgroup_columns",function(b){var c=this;b=a.extend({equalizeWidth:!0,equalizeHeight:!0},b),this.getAdjacentOption=function(b,c){var d=b.closest("[data-group]").find("[data-selectable]"),e=d.index(b)+c;return e>=0&&e
',a=a.firstChild,c.body.appendChild(a),b=d.width=a.offsetWidth-a.clientWidth,c.body.removeChild(a)),b},e=function(){var e,f,g,h,i,j,k;if(k=a("[data-group]",c.$dropdown_content),(f=k.length)&&c.$dropdown_content.width()){if(b.equalizeHeight){for(g=0,e=0;e
1&&(i=j-h*(f-1),k.eq(f-1).css({width:i})))}};(b.equalizeHeight||b.equalizeWidth)&&(m.after(this,"positionDropdown",e),m.after(this,"refreshOptions",e))}),w.define("remove_button",function(b){b=a.extend({label:"×",title:"Remove",className:"remove",append:!0},b);if("single"===this.settings.mode)return void function(b,c){c.className="remove-single";var d=b,e=''+c.label+"",f=function(b,c){return a("").append(b).append(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=a(d.$input.context).attr("id"),i=(a("#"+h),d.settings.render.item);d.settings.render.item=function(a){return f(i.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(a){a.preventDefault(),d.isLocked||d.clear()})}}()}(this,b);!function(b,c){var d=b,e=''+c.label+"",f=function(a,b){var c=a.search(/(<\/[^>]+>\s*)$/);return a.substring(0,c)+b+a.substring(c)};b.setup=function(){var g=d.setup;return function(){if(c.append){var h=d.settings.render.item;d.settings.render.item=function(a){return f(h.apply(b,arguments),e)}}g.apply(b,arguments),b.$control.on("click","."+c.className,function(b){if(b.preventDefault(),!d.isLocked){var c=a(b.currentTarget).parent();d.setActiveItem(c),d.deleteSelection()&&d.setCaret(d.items.length)}})}}()}(this,b)}),w.define("restore_on_backspace",function(a){var b=this;a.text=a.text||function(a){return a[this.settings.labelField]},this.onKeyDown=function(){var c=b.onKeyDown;return function(b){var d,e;return 8===b.keyCode&&""===this.$control_input.val()&&!this.$activeItems.length&&(d=this.caretPos-1)>=0&&d0)&&n(e,67)}var f,g=Object(c),h=/\bTrident\/[567]\b|\bMSIE (?:9|10)\.0\b/,i=/\bAppleWebKit\/(\d+)\b/,j=/\bEdge\/12\.(\d+)\b/,k=/\bEdge\/.(\d+)\b/,l=window.top!==window.self;f="polyfill"in g?g.polyfill:h.test(navigator.userAgent)||(navigator.userAgent.match(j)||[])[1]<10547||(navigator.userAgent.match(i)||[])[1]<537||k.test(navigator.userAgent)&&l;var m={},n=window.requestAnimationFrame||setTimeout,o=document.getElementsByTagName("use"),p=0;f&&e()}function d(a){for(var b=a;"svg"!==b.nodeName.toLowerCase()&&(b=b.parentNode););return b}return c});
//# sourceMappingURL=svg4everybody.min.js.map
PK 3Yu6T # hesk3/customer/js/hesk_functions.jsnu [ var HESK_FUNCTIONS;
if (!HESK_FUNCTIONS) {
HESK_FUNCTIONS = {};
}
var heskKBfailed = false;
var heskKBquery = '';
HESK_FUNCTIONS.getKbSearchSuggestions = function($input, callback) {
var d = document.form1;
var s = $input.val();
if (s !== '' && (heskKBquery !== s || heskKBfailed === true) )
{
var params = "q=" + encodeURIComponent(s);
heskKBquery = s;
$.ajax({
url: 'suggest_articles.php',
method: 'POST',
dataType: 'json',
contentType: 'application/x-www-form-urlencoded',
data: params,
success: function(data) {
heskKBfailed = false;
callback(data);
},
error: function(jqXHR, status, err) {
console.error(err);
heskKBfailed = true;
}
});
}
setTimeout(function() { HESK_FUNCTIONS.getKbSearchSuggestions($input, callback); }, 2000);
};
HESK_FUNCTIONS.getKbTicketSuggestions = function($subject, $message, callback) {
var d = document.form1;
var s = $subject.val();
var m = $message.val();
var query = s + " " + m;
if (s !== '' && m !== '' && (heskKBquery !== query || heskKBfailed === true) )
{
var params = "q=" + encodeURIComponent(query);
heskKBquery = query;
$.ajax({
url: 'suggest_articles.php',
method: 'POST',
dataType: 'json',
contentType: 'application/x-www-form-urlencoded',
data: params,
success: function(data) {
heskKBfailed = false;
callback(data);
},
error: function(jqXHR, status, err) {
console.error(err);
heskKBfailed = true;
}
});
}
setTimeout(function() { HESK_FUNCTIONS.getKbTicketSuggestions($subject, $message, callback); }, 2000);
};
HESK_FUNCTIONS.openWindow = function(PAGE,HGT,WDT) {
var heskWin = window.open(PAGE,"Hesk_window","height="+HGT+",width="+WDT+",menubar=0,location=0,toolbar=0,status=0,resizable=1,scrollbars=1");
heskWin.focus();
};
HESK_FUNCTIONS.suggestEmail = function(emailField, displayDiv, isAdmin, allowMultiple) {
var email = document.getElementById(emailField).value;
var element = document.getElementById(displayDiv);
var path = isAdmin ? '../suggest_email.php' : 'suggest_email.php';
if (email !== '') {
var params = "e=" + encodeURIComponent(email) + "&ef=" + encodeURIComponent(emailField) + "&dd=" + encodeURIComponent(displayDiv);
if (allowMultiple) {
params += "&am=1";
}
/*
{0}: Div ID
{1}: Suggestion message (i.e. "Did you mean hesk@example.com?")
{2}: Original email
{3}: Suggested email (pre-escaped)
{4}: "Yes, fix it"
{5}: "No, leave it"
*/
var responseFormat =
'';
$.ajax({
url: path,
method: 'POST',
dataType: 'json',
contentType: 'application/x-www-form-urlencoded',
data: params,
success: function(data) {
var $displayDiv = $('#' + displayDiv);
$displayDiv.html('');
if (!data.length) {
$displayDiv.hide();
} else {
$displayDiv.show();
}
$.each(data, function() {
$displayDiv.append(responseFormat
.replace(/\{0}/g, this.id)
.replace(/\{1}/g, this.suggestText)
.replace(/\{2}/g, this.originalAddress)
.replace(/\{3}/g, this.formattedSuggestedEmail)
.replace(/\{4}/g, this.yesResponseText)
.replace(/\{5}/g, this.noResponseText));
});
},
error: function(jqXHR, status, err) {
console.error(err);
}
});
}
};
HESK_FUNCTIONS.applyEmailSuggestion = function(emailTypoId, emailField, originalEmail, formattedSuggestedEmail) {
var eml = document.getElementById(emailField).value;
var regex = new RegExp(originalEmail, "gi");
document.getElementById(emailField).value = eml.replace(regex, formattedSuggestedEmail);
document.getElementById(emailTypoId).style.display = 'none';
};
HESK_FUNCTIONS.rate = function(url, elementId) {
if (url.length === 0) {
return false;
}
var element = document.getElementById(elementId);
$.ajax({
url: url,
method: 'GET',
dataType: 'text',
success: function(resp) {
element.innerHTML = resp;
},
error: function(jqXHR, statusText, err) {
console.error(err);
}
});
}
// Not namespaced for reverse compatibility with drag-and-drop attachments
function outputAttachmentIdHolder(value, id) {
$('#attachment-holder-' + id).append('');
}
function removeAttachment(id, fileKey, isAdmin) {
var prefix = isAdmin ? '../' : '';
$('input[name="attachments[]"][value="' + fileKey + '"]').remove();
$.ajax({
url: prefix + 'upload_attachment.php?action=delete&fileKey=' + encodeURIComponent(fileKey),
method: 'GET'
});
}PK 3Yfu% % hesk3/customer/js/app.min.jsnu [ function escapeHtml(e){var t=document.createTextNode(e),e=document.createElement("p");return e.appendChild(t),e.innerHTML}$(document).ready(function(){var e,t,s,o,i,a,r,l,c,d,p,u,f,g,v;for(svg4everybody(),t=function(s,n){var o=void 0;return function(){var e=this,t=arguments;return clearTimeout(o),o=setTimeout(function(){return s.apply(e,t)},n)}},r=function(e){var t=this,s=document.createElement("span"),n=t.offsetWidth,o=(t.getBoundingClientRect(),e.offsetX-n/2),n="top:"+(e.offsetY-n/2)+"px; left: "+o+"px; height: "+n+"px; width: "+n+"px;";return t.rippleContainer.appendChild(s),s.setAttribute("style",n)},e=function(){for(;this.rippleContainer.firstChild;)this.rippleContainer.removeChild(this.rippleContainer.firstChild)},l=function(e){e=e||150,$(".profile__item--notification").removeClass("active").find(".notification-list").slideUp(e),$(".profile__user").removeClass("active").find(".profile__menu").slideUp(e),$(".dropdown, .dropdown-select").removeClass("active"),$(".dropdown-list").slideUp(e,function(){$(this).find(".assign--buttons").show(),$(this).find(".assign--list").hide()}),$(".form__search_type").slideUp(150),$(".form__search_results").slideUp(150)},dropdownSelectRender=function(e){var s,t=$(e).find("select"),n=[];t.find("option").each(function(e,t){n.push({val:$(t).val(),text:$(t).text(),selected:$(t).is(":selected")}),$(t).is(":selected")&&(s=$(t).text())});var o,i=''+escapeHtml(s)+'
';for(o in n)n[o].selected&&$(e).attr("data-value",n[o].val),i+='- "+escapeHtml(n[o].text)+"
";i+="